The second-hand marketplace Members Share Displeasure Regarding Sizing Modifications
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The popular resale platform has revised its sizing categories for women's and children's garments without notifying every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Changes
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods following member complaints.
